Currently Empty: $0.00
Projects rarely fail because of technology. They slow down when stakeholders are misaligned, decisions stall and competing priorities create friction.
This course provides a practical framework for identifying influence, building buy-in and keeping decisions moving forward without unnecessary conflict.
Built from real IT leadership and stakeholder engagements—not theory.
Need this course for your team?
Run it as an In-house Team Delivery session – private, practical, and delivered in your context.
What you’ll learn:
- Identify the stakeholders that actually matter for a piece of work (decision-makers, influencers, blockers, and impacted groups).
- Map stakeholder influence, interest, and priorities using a simple, repeatable method (no complex models required).
- Clarify what each key stakeholder needs: their goals, concerns, decision criteria, and preferred communication style.
- Craft messages that land: clear purpose, benefits, trade-offs, and what you need from them (decision, input, support).
- Handle resistance and conflict constructively – without escalating drama or getting stuck in endless consultation.
- Build a practical engagement plan and cadence that keeps alignment and decisions moving through delivery.
Who it’s for:
- CIOs, IT leaders, and delivery leaders who need faster decisions and better alignment across business and IT.
- Project and program managers responsible for stakeholder engagement, steering, and decision-making.
- Business analysts, product owners, and change practitioners who must align needs, scope, and expectations.
- Architects and tech leads who influence stakeholders without formal authority.
- Business stakeholders who sponsor or steer initiatives and want clearer communication and fewer surprises.
What you will leave with:
- A stakeholder mapping starter pack (templates + worked examples).
- A practical influence/interest map and stakeholder profile template (goals, concerns, decision criteria).
- Message and briefing templates (one-page update, decision brief, and executive-ready summary).
- A resistance-handling prompt set (questions, reframes, and escalation thresholds).
- An engagement plan and cadence template (who, when, what, and why) aligned to delivery milestones.
- A decision log and alignment checklist to keep agreements visible and reduce rework.
How the course works:
Live, instructor-led and built around realistic scenarios. You’ll learn the method, see worked examples, and practise with short exercises, so you can apply it immediately – without turning the day into a workshop for your specific project.
Included:
- Executive frameworks, templates and canvases.
- Practical workbook with completed examples.
- Course materials and reference guides.
- Certificate of completion and LinkedIn badge.
Course details:
- Duration: 1 day
- Delivery: Live online (instructor-led). In-house delivery available on request.
- Format: Interactive, scenario-based, hands-on
Curriculum
- 1 Section
- 0 Lessons
- 1 Day
Expand all sectionsCollapse all sections
- Course Modules:
This course equips IT leaders to build stakeholder trust, gain executive buy-in and influence decisions that matter. You'll learn practical techniques for understanding stakeholder motivations, navigating competing priorities, communicating difficult decisions and building lasting support for strategic initiatives.
1Understanding stakeholder reality: why good initiatives lose support2Mapping stakeholder influence, interests and competing priorities3Building stakeholder support by understanding needs and decision criteria4Communicating with influence: clear messages, trade-offs and compelling asks5Managing resistance and conflict while maintaining trust and momentum6Building an ongoing stakeholder engagement plan that sustains alignment and delivery0
Live, instructor-led online (not self-paced) with guided sessions and interactive exercises.
Workshop-style with structured activities, discussion, and hands-on exercises.
Classes are intentionally small to maximise interaction, Q&A, and application to your context.
Clearer priorities and trade-offs, stronger stakeholder alignment, and practical artefacts you can use immediately.
Yes - the methods are industry-agnostic by design, and you’ll apply them using examples and scenarios relevant to your organisation.
Yes - select a date, then click Request invoice / PO.
Yes - click Enquire about in-house delivery.
Courses You May Like
High Performance IT Leadership Build Trust. Lift Performance.
1 day
Live online
High Performance IT Leadership Build Trust. Lift Performance.
AUD $1,695 + GST
- Templates + canvases included