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High-performing IT teams don’t happen by accident. They are built by leaders who create trust, clarity, accountability and an environment where people can perform at their best.
This course provides a practical framework for developing the leadership behaviours that build stronger teams, improve performance and create lasting organisational impact.
Built from real IT leadership and executive coaching engagements—not management theory.
Need this course for your team?
Run it as an In-house Team Delivery session – private, practical, and delivered in your context.
What you’ll learn:
- Understand the key drivers of high performance – trust, clarity, accountability, and psychological safety
- Recognise common threat responses (including SCARF triggers) that reduce performance, and learn simple ways to reduce them
- Use practical leadership habits to build trust – clarity, consistency, fairness, and follow-through
- Apply growth mindset and feedback techniques to lift learning and performance without creating defensiveness
- Strengthen your leadership brand – communicate with clarity, build credibility, and influence outcomes
- Build coaching habits – ask better questions, give feedback that lands, and grow confident decision-makers
- Leave with a practical 90-day leadership plan to embed the habits, rhythms, and conversations that drive performance
Who it’s for:
- CIOs, Heads of IT, and IT leadership teams who want stronger performance through better leadership habits and team culture
- IT managers, team leads, and delivery leaders responsible for engagement, accountability, and results
- New or newly promoted leaders who want a practical toolkit for leading people, not just managing tasks
- Leaders working through change and delivery pressure who need to lift trust, clarity, and resilience
- People and transformation leads supporting leadership uplift across IT and digital teams
What you will leave with:
- A Trust and Psychological Safety checklist (simple behaviours and signals to build safety and accountability)
- A SCARF triggers guide (common threat/reward triggers + practical responses you can use immediately)
- A Team Ways of Working canvas (team norms, expectations, decision points, and communication agreements)
- A Leadership Brand canvas + Coaching Conversation guide
- A Feedback and Difficult Conversations template (a clear structure for performance, development, and accountability)
- A 90-day leadership plan (habits, rhythms, and actions to build momentum and measure progress)
How the course works:
Live, instructor-led and built around realistic leadership scenarios. You’ll use simple templates and guided activities to translate concepts into usable tools – so you can apply the behaviours straight away with your team.
Included:
- Executive frameworks, templates and canvases.
- Practical workbook with completed examples.
- Course materials and reference guides.
- Certificate of completion and LinkedIn badge.
Course details:
- Duration: 1 day
- Delivery: Live online (instructor-led). In-house delivery available on request.
- Format: Interactive, scenario-based, hands-on
Curriculum
- 1 Section
- 0 Lessons
- 1 Day
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- Course Modules:
This course equips IT leaders to build high-performing teams through trust, accountability and practical leadership. You'll learn evidence-based leadership approaches that strengthen psychological safety, improve performance conversations, develop coaching capability and create a culture where people consistently perform at their best.
1What high-performance leadership looks like: trust, accountability and sustained performance2Leading under pressure: understanding the brain, threat responses and resilience3Building psychological safety without lowering standards4Developing a growth mindset through coaching, feedback and learning5Building your leadership brand through credibility, influence and accountability6Creating high-performance habits and a 90-day leadership action plan0
Live, instructor-led online (not self-paced) with guided sessions and interactive exercises.
Workshop-style with structured activities, discussion, and hands-on exercises.
Classes are intentionally small to maximise interaction, Q&A, and application to your context.
Clearer priorities and trade-offs, stronger stakeholder alignment, and practical artefacts you can use immediately.
Yes - the methods are industry-agnostic by design, and you’ll apply them using examples and scenarios relevant to your organisation.
Yes - select a date, then click Request invoice / PO.
Yes - click Enquire about in-house delivery.
Course Includes:
Select a date:
Select a date to continue.
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