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Most organisations don’t struggle because they lack governance. They struggle because governance, decision rights and operating models aren’t aligned to how work gets done.
This course provides a practical framework for designing governance and operating models that improve accountability, accelerate decisions and support effective execution.
Built from real IT governance and operating model design engagements—not theory.
Need this course for your team?
Run it as an In-house Team Delivery session – private, practical, and delivered in your context.
What you’ll learn:
- Understand how governance, organisation design and operating models work together to improve execution.
- Design governance that clarifies decision rights, accountability and escalation paths.
- Build practical operating models that align strategy, architecture, delivery and operations.
- Define roles, responsibilities and organisational interfaces that reduce duplication and confusion.
- Select governance structures that balance control, agility and business responsiveness.
- Develop an implementation roadmap to improve governance and operating model maturity.
By the end of the workshop, your organisation doesn’t just have a better understanding of AI—it has an agreed AI strategy and execution roadmap that your leadership team is committed to delivering.
Who it’s for:
- CIOs, Heads of IT and IT leadership teams redesigning their operating model.
- Enterprise architects and governance leaders responsible for improving organisational effectiveness.
- IT managers leading transformation, operating model or organisational change initiatives.
- PMO, portfolio and delivery leaders seeking clearer governance and faster decision making.
- Anyone responsible for improving how IT is organised, governed and managed.
What you’ll leave with:
- An IT Governance Framework template.
- An IT Operating Model Canvas.
- A Decision Rights Matrix (RACI and accountability guidance).
- An Organisation Design assessment template.
- A Governance and Operating Model maturity checklist.
- A practical roadmap for improving governance and organisational effectiveness.
How the course works
Live, instructor-led and built around realistic scenarios. You’ll work through practical exercises using your own organisation where possible, leaving with tools and templates that can be applied immediately.
Included:
- Executive frameworks, templates and canvases.
- Practical workbook with completed examples.
- Course materials and reference guides.
- Certificate of completion and LinkedIn badge.
Course details:
- Duration: 1 day
- Delivery: Live online (instructor-led). In-house delivery available on request.
- Format: Interactive, scenario-based, hands-on
Curriculum
- 1 Section
- 0 Lessons
- 1 Day
Expand all sectionsCollapse all sections
- Course Modules:
This course equips IT leaders to design governance and operating models that create clearer accountability, faster decisions and more effective delivery. You’ll learn how to connect strategy, decision rights, organisational design and operating rhythms, while adapting governance for an environment increasingly shaped by AI, automation and distributed technology ownership.
1Why governance and operating models matter: connecting strategy, accountability and execution2Designing decision rights that clarify accountability and accelerate decisions3Designing the IT operating model: capabilities, value streams, structures and interfaces4Clarifying roles, responsibilities and organisational accountabilities5Designing governance forums, policies, standards and operating rhythms that enable delivery6Governing AI, automation and distributed technology decisions across the enterprise7Balancing speed, control, risk and local autonomy8Operating model roadmap: assessing the current state and sequencing practical improvements0
No. This is a facilitated strategy development workshop.
Rather than attending to learn about AI, your CIO and IT leadership team work together to develop your organisation’s AI strategy, governance approach, operating model and implementation roadmap.
Yes. Every workshop is tailored to your organisation’s priorities, current AI maturity, business context and strategic objectives.
Typically the CIO together with senior IT leaders responsible for architecture, digital, data, security, governance, delivery and major technology portfolios. Business representatives are also encouraged to participate where appropriate.
Your team leaves with practical organisational outputs including an AI Strategy on a Page, AI Leadership Canvas, governance and operating principles, implementation roadmap and 90-day action plan.
It’s a facilitated strategy development workshop.
Unlike training, your team isn’t just learning frameworks. Unlike traditional consulting, we aren’t developing the strategy for you.
Instead, we guide your leadership team through a structured strategy development process that produces your own AI strategy, governance approach, operating model and implementation roadmap. Because your leaders create the strategy together, the result is stronger alignment, greater ownership and a roadmap that is ready to execute.
Yes. The workshop can be delivered throughout Australia and internationally, either in person or by arrangement in a facilitated virtual format.
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